Using TIS Cameras in Thirdparty Software, e.g. MS Teams, webRTC

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Some programs that support DirectShow cameras cannot handle the monochrome video formats of The Imaging Source cameras and do not even list the cameras. These include Microsoft™ Teams™ and webRTC, for example.

The problem can be solved by limiting the list of video formats supplied by our camera drivers to the RGB formats by means of a registry entry. The entry is

USB 33U, 37U, 38U and DFG/HDMI: 

[HKEY_LOCAL_MACHINE\SOFTWARE\The Imaging Source Europe GmbH\Cam33UService\devices\_service_defaults]
"allowed_fcc_0"= 33424752

USB Cameras using driver version 2.9.8: 

[HKEY_LOCAL_MACHINE\SOFTWARE\The Imaging Source Europe GmbH\usb_driver]
"allowed_fcc_0"= 0x34424752

GigE: 

[HKEY_LOCAL_MACHINE\SOFTWARE\The Imaging Source Europe GmbH\GigECamDevServer\devices\_service_defaults]
"allowed_fcc_0"=34424752

The entries can be made with Regedit. "allowed_fcc_0" is a DWORD and the number is hexadecimal.

After the entry has been created, the USB cameras should be uninstalled from the Windows Device Manager, disconnected from the computer and reconnected. It is a good idea to test the result with IC Capture, as the video format list only provides RGB video formats.

For further questions, please use our contact form

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